Firstly download and install both the new version 4 free and the donwloader utility from the website.
Use the Green or Blue downloader to match the colour icon you used for version 5 eProfile. Open it and enter your Cloud login details (you have to have administrator level login for this).
If you are getting issues such as
- Not an integer field
- List index out of bounds
- Range check error
- Invalid pointer operation
- access violation error
- lost data
then we recommend firstly that you close eProfile, try again, and if the issue persists restore the most recent backup.
This message occurs if you have entered pupils twice in different year groups or have more than one pupil sharing the same UPN/ID number. This was not a problem in earlier versions of eProfile as they never clashed, but in the new version where you can work with pupils across year groups this is an issue. Continue reading
Access: Office (for CTF), coordinator
eProfile supports standard CTF files but users must follow the instructions laid out by their MIS supplier for producing a CTF. CSV format files may also be imported, but the format requirements are strict. Continue reading
eProfile’s database is a single file eProfile.db. It is stored in a folder along with backup files you have made (these include the date in their file names, e.g. eProfile_20180229.db). Continue reading