Category Archives: Technical

Error messages

If you are getting issues such as

  • Not an integer field
  • List index out of bounds
  • Range check error
  • Invalid pointer operation
  • access violation error
  • lost data

then we recommend firstly that you close eProfile, try again, and if the issue persists restore the most recent backup.

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Version 4.20 Duplicate pupils


This message occurs if you have entered pupils twice in different year groups or have more than one pupil sharing the same UPN/ID number.  This was not a problem in earlier versions of eProfile as they never clashed, but in the new version where you can work with pupils across year groups this is an issue. Continue reading